Parliant.AI replaces static feedback forms with surveys conducted as conversations. You tell the AI what you want to learn and it builds the whole conversation flow, then interviews respondents by text or voice, asking relevant follow-up questions based on what they say. Answers are categorized automatically, with themes and actionable insights extracted from open-ended replies. Plans start free with up to 3 surveys and 100 responses a month; Pro costs $49 per month, and Enterprise is custom priced. Responses are analyzed automatically.
It suits product managers, user researchers, customer success teams and founders who want deeper answers than multiple-choice forms deliver. Small teams without a research specialist can create surveys in minutes without writing perfect questions, while larger companies can move to Enterprise for unlimited volume, dedicated support and custom branding. Marketers and consultants gathering qualitative data from clients will find the automatic theme analysis saves manual coding time.
A SaaS company worried about churn can ask departing customers why they left and let the AI probe for specific reasons. A product team can run a post-purchase survey that asks what made buyers choose them, with follow-ups for detail. A researcher can collect spoken responses and review the themes instead of coding transcripts by hand. An agency can build a customer feedback survey for a client in a few minutes. A sample survey lets you try responding before creating your own, and each response gets an insight-level evaluation that points out where more detail or personal examples would improve the answer. Free-plan users can run a first study without paying anything.
