LiveKit Agents is an open source framework and cloud platform for building voice, video and physical AI agents and running them in production. Developers write agents with the framework, then deploy, scale and observe them on LiveKit Cloud, which adds telephony, a global edge network, session analytics and inference credits for language, speech-to-text and text-to-speech models. A free Build plan covers getting started, Ship begins at $50 per month for teams, and Scale starts at $500 per month with role-based access, metrics export, region pinning and HIPAA security reports.
LiveKit Agents targets software engineers and technical founders who are shipping realtime conversational products, from solo developers prototyping a first voice agent to platform teams supporting applications with millions of users. Contact center and healthcare engineering groups find the telephony and compliance options relevant, while startups benefit from starting at no cost and growing into paid tiers. Enterprise buyers can negotiate volume pricing, single sign-on and a support SLA. Familiarity with code is expected, since the product is a developer framework rather than a no-code builder.
Example agents show the intended uses: a medical front-desk agent that handles intake, authenticates returning patients and books appointments, a hotel receptionist that manages bookings, reservations, cancellations and invoices, and a drive-through ordering agent that builds a structured cart by voice. Other scenarios include inbound phone support, in-app voice assistants over web or mobile, and monitoring agent sessions after launch. A pricing calculator estimates per-minute cost across agent sessions, telephony, language models, speech recognition and synthesis, and observability.
