Contentsquare is an experience intelligence platform that records how visitors move through websites and apps, then points out where journeys break down. It covers experience monitoring, experience analytics, product analytics, conversation intelligence, voice of customer and mobile app analytics, and captures entire user journeys without manual tagging. Sense, its AI agent, summarizes heatmaps and recordings and answers questions in plain language. A free plan offers 200k sessions per month with heatmaps, session replay, surveys, error monitoring, funnels and 10+ integrations, and Hotjar users are sent here.
Marketing teams use it to see which campaigns and pages convert, and product teams track engagement across sessions and devices. Ecommerce managers analyze why shoppers buy or leave, data analytics teams track events automatically while respecting privacy, and UX and design teams get automated insights, user tests and direct feedback. Over 3,000 enterprise and mid-market brands and 1.3+ million websites rely on it, and it holds a 4.7 rating on G2 and Gartner.
Typical scenarios include finding a JavaScript error that blocks checkout, spotting where a funnel loses visitors, and comparing how A/B variants change click behavior. Audi, Specsavers, Pirelli, Easyjet and John Lewis publish case studies on conversion and revenue gains. Teams can reduce churn using conversation insights, gather customer opinions through surveys, and connect Slack, Jira or Unbounce to move findings into daily workflows. New signups also start with a 15-day trial of the Growth plan, and an MCP connection lets analysts query Contentsquare data from their own AI assistants.
