AI tools for Call Center Managers

ElevenLabs Conversational AI, now branded ElevenAgents, lets teams build, test and deploy voice and chat agents that handle customer conversations.

Agentforce is Salesforce's AI agent platform for building autonomous agents that support customers and employees around the clock.

Kore.ai is an enterprise agentic AI platform that helps large organizations build and run AI agents for customer service and employee support.

Yellow.ai is an enterprise platform for building AI agents that handle customer and employee conversations.

Any room becomes quiet for calls

Enterprise sales teams can't manually handle thousands of customer interactions across multiple channels

Build AI agents that actually talk to customers without writing code

Dapta provides conversational AI voice and text agents that automate sales and customer communication for small and mid-sized businesses.

Rasa is an agent platform for product teams building customer-facing AI.

Voice-native AI sounds impressive—until you learn most vendors transcribe audio to text first, then analyze