Trainual is training, operations and performance software that helps companies document how work gets done and teach it to every employee. Its training suite covers documentation and SOPs, onboarding and training paths, AI-powered knowledge search, and testing and reporting. An operations suite adds meetings, goals, scorecards and action tracking, while a performance suite handles review cycles, ratings and feedback. An always-on AI assistant answers questions and helps create and maintain content. More than 8,000 teams use it, and it carries a 4.7 rating across over 2,000 reviews.
Trainual is built for business owners, operations leaders and team managers who want consistent execution without relying on tribal knowledge. It is popular with field-based, multi-location, remote, service-based and fast-growing teams, and listed industries include such as HVAC, plumbing and electrical, construction, medical and dental, law firms, schools and daycares, real estate and automotive repair. Companies with no process documentation at all can start from more than 500 customizable templates instead of a blank page.
A home services owner can write SOPs for a service call, assign them to technicians by role and track who has completed the training. A multi-location dental group can roll out a policy change and collect e-signatures to confirm compliance. A manager can run weekly meetings with agendas, record decisions and turn action items into owned tasks. A founder can set company goals and cascade them to individuals through scorecards and KPIs. HR can run review cycles, capture feedback in the moment and link growth areas to training. New hires can ask the AI assistant questions and find answers from existing documentation.
