Pocketalk provides real-time, two-way translation through handheld devices and software built for organizations. Its award-winning devices translate voice and images in 92+ languages at the push of a button, powered by the company's Prism Language Systems engine, which integrates multiple translation engines. Pocketalk Z works completely offline, with no network needed and no data stored after each session. Sentio is a web-based service that translates multilingual meetings for live and virtual audiences on laptops, smartphones and tablets without downloads, and an enterprise app brings the same capabilities to an organization's own devices.
The main customers are institutions that regularly serve people who speak other languages. School districts, more than 500 of them, use Pocketalk to reach multilingual learners and talk with parents. Hospitals and clinics rely on HIPAA and GDPR compliant translation to reduce dependence on phone interpreter lines. City, county and state offices, election services, DMVs, police, firefighters and paramedics use durable devices for service contacts, and logistics and operations teams use them to keep information moving across languages.
Concrete scenarios include a teacher talking with a parent about a learning plan, a nurse explaining discharge instructions and exporting the translation to the patient's file, a clerk helping a voter at a ballot drop box, and a paramedic calming a patient who speaks another language. Warehouse supervisors communicate safety instructions to multilingual staff, and hospitality and banking teams serve international guests and customers. Sentio covers meetings where some attendees are remote, while the offline Pocketalk Z suits settings where confidentiality is critical or connectivity is poor.