Glean is an enterprise AI platform that connects to company apps and data to provide search, an AI assistant and agents. Enterprise search finds answers across documents and knowledge objects, while Glean Assistant works as an AI coworker for content creation, analysis and work execution. An agent builder, orchestration and governance layer lets teams build and manage agents, and a model hub with automatic routing gives access to more than 40 language models. Answers stay secure, explainable and permission-aware. Usage controls and an AI gateway help administrators govern how AI is used and what it costs across the company.
Large organizations with many internal tools are the target. IT and security leaders get usage controls, an AI gateway and governance over agents, while engineering, customer service, sales, marketing, people, finance and legal teams use department-specific solutions. Industries listed include banking, insurance, healthcare, life sciences, manufacturing, retail, government and higher education. Developers can use the APIs to build their own generative AI experiences on top of company context. Leaders planning adoption can also take an AI stack quiz for engineering teams and read the Work AI Index report for benchmarks.
Employees use it to find a policy, project document or past conversation across hundreds of connected systems, to draft grounded and on-brand content, and to turn research into summaries. Support and sales teams build agents that automate work across systems, and engineering groups look for context during incidents. Customer stories include Booking.com, Zillow, TIME and Ericsson. Customers also describe programs with thousands of agents and tens of thousands of employees trained. Reported results include 110 hours saved per user per year, 93% adoption within two years and go-live in about three weeks for one customer.
