Chatbots & Companions

AccuChats

AI chatbots will confidently hallucinate answers to customer questions they don't actually know

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AI chatbots will confidently hallucinate answers to customer questions they don't actually know. AccuChats won't do that. Every response includes source citations. You also get a confidence score from 0 to 100%. When that score drops too low? The chatbot hands off to a human via Slack or email—before spitting out garbage.

You feed AccuChats your website content and PDFs. It learns from those sources. Builds a chatbot in about five minutes. AccuChats claims 99.8% average accuracy (sounds suspiciously high). Here's the catch—it measures against verified source material rather than just making stuff up. Each answer links back to where it found the information. Customer support managers can verify what the bot's saying.

Intent analytics matter more than they sound. You see where the chatbot failed to answer questions. This reveals gaps in your knowledge base. Useful for figuring out what documentation you're missing.

Plans start at $39 monthly. That covers 10,000 messages and one chatbot. Business tier runs $129—gets you five chatbots and 50,000 messages. Voice capabilities cost extra through Pro versions of each tier. API access also requires Pro. Starter plan caps knowledge sources at 300K characters each. Might pinch if you've got lengthy documentation.

AccuChats integrates with Slack, email, WhatsApp, Notion, Stripe and Zapier. You can remove their branding. Embeds as a website widget or connects through REST API for custom implementations. Basically for anyone tired of AI chatbots that confidently lie to customers.

Frequently asked

6 questions

How accurate is AccuChats?

AccuChats claims 99.8% average accuracy because it only answers from your actual source material—your website content and PDFs. Every response includes citations showing exactly where it found the information. If the confidence score drops too low, it hands off to a human via Slack or email instead of making something up.

How much does AccuChats cost?

Plans start at $39/month for 10,000 messages and one chatbot. The Business plan is $129/month and gets you 50,000 messages and up to 5 chatbots. Voice capabilities and API access require the Pro versions of each tier, which add about $25-30 to the monthly cost.

What's the message limit on the Starter plan?

The Starter plan gives you 10,000 messages per month with one chatbot. You're also limited to 300K characters per knowledge source, which might be tight if you've got lengthy documentation. The Business plan bumps you to 50,000 messages and five chatbots if you need more.

Can AccuChats integrate with Slack?

Yes, AccuChats integrates with Slack, email, WhatsApp, Notion, Stripe, and Zapier. The Slack integration is particularly useful because when the chatbot's confidence drops too low, it automatically hands off the conversation to your team through Slack.

How long does it take to set up an AccuChats bot?

You can have your first chatbot running in about 5 minutes. Just feed it your website content and PDFs, and it learns from those sources automatically. There's a free trial if you want to test it out before committing.

Does AccuChats work for customer support teams?

It's built specifically for that. Customer support teams can see source citations for every answer, verify what the bot's saying, and review intent analytics to find gaps in their knowledge base. When the bot can't answer confidently, it routes customers to your team instead of guessing.