AI tools for Call Center Managers

Microsoft Azure AI Speech, now branded Azure Speech in Foundry Tools, is a cloud service for adding voice to applications and agents.

Deepgram is a voice AI platform that exposes speech-to-text, text-to-speech and conversational agents through APIs.

Amazon Polly is a fully managed Amazon Web Services product that converts text into spoken audio on demand.

Google Cloud Text-to-Speech is an API that turns written text into natural-sounding speech using Google's AI speech synthesis research.

Azure Translator, now branded Azure Translator in Foundry Tools, is Microsoft's translation service for text and documents.

The Deepgram Voice Agent API is one real-time API that combines speech recognition, language model orchestration and speech synthesis, so developers do not have to stitch separate services together.