DealCloud, part of Intapp, is a deal and relationship intelligence platform built for professional firms. It works as a CRM and system of record for pipelines, client relationships and engagements, with AI embedded in the workflows. Conversational AI lets users ask questions in plain English and get answers drawn from the firm's own DealCloud data, while agentic AI runs pre-built playbooks that automate core tasks. Activity capture pulls email and calendar interactions into records so that data stays accurate without manual entry, and the product is built for regulated markets with secure, compliant AI.
Dealmakers and business development teams are the main audience. Private capital firms use it for fundraising, investor relations, sourcing and investment committee preparation. Investment bankers track coverage, mandates and pitches. Law firms, accounting firms and consultancies rely on it for pursuit management, key account programs and proposal readiness. It suits mid-size and large firms that need process enforcement, audit-ready records and firmwide visibility, and it is less aimed at solo sellers who want a generic sales CRM.
Common workflows include screening deal opportunities from intermediaries and networks, coordinating diligence workstreams, tracking buyer coverage through an exit, and monitoring opportunities across the firm to allocate resources. Legal teams manage pursuits from lead to win with AI-driven signals, find cross-sell opportunities across practice areas and build targeted client campaigns. Consulting and accounting groups follow live engagements, team capacity and milestones to protect margins, and centralize prior engagement experience in a knowledge library. Customer stories on the vendor's pages cover Taylor Wessing, Hamilton Lane, Raymond James and Haven Capital.