ChatGPT Enterprise is the organization-wide edition of OpenAI's chat assistant, aimed at companies that want AI agents working across every team. Its Work agent can plan a project, take actions across connected apps and files, and produce finished spreadsheets, slides, documents and web apps, including tasks that run for hours. Codex adds a coding agent that works across codebases, makes changes, runs tests and prepares pull requests. Business data, including conversations and files, is not used to train models by default, and the product is sold by contacting sales.
IT and security leaders are a core audience, since admins decide who can use agents, connected tools and actions, and the Compliance API gives visibility into conversations and agent activity. Engineering managers adopt it for Codex, while department heads in marketing, finance, operations, data analytics and sales use Work to turn recurring reporting into automated outputs. Companies with thousands of employees benefit from deployment guidance, workspace analytics, role-based courses and optional AI advisors. Its published figure is over 5 million business users.
Examples shown include moving a ticket to a tested pull request in a single flow, turning campaign briefs and performance data into leadership readouts, and preparing weekly operations reviews from project trackers and recent messages. Finance teams run monthly close budget-versus-actual analysis and re-forecasting, and analysts query a data warehouse, combine it with CRM data and receive an interactive report with recommended focus areas. Sales teams keep a live account command center updated as activity changes, and 24/7 support with SLAs backs the rollout.
